At KMC Global Controls & Automation, we believe that people are happiest and most productive when they are allowed to do what they are naturally good at doing. Our company hiring and career development programs are founded on the research and strengths-finder system developed by Marcus Buckingham and Donald O. Clifton, Ph.D. Based on data collected over 40 years, the strengths-finder program helps us identify each employee’s unique set of core talents.

We hire people for the strengths they possess, not the skills they have learned. Our interview process and internship evaluations are based on talent themes first, position skills second. Apply today and see what makes our company a great place to work, our people excited to come to work, and the material handling equipment we manufacturer the best in the industry.

Available Positions

KMC Global Controls & Automation is an Equal Opportunity Employer.

If you are interested in one of the following positions, please contact us at careers@kmcglobal.com with your resume.


Field Service Technician

Job Description Overview

Field Service Technicians are responsible for the service of KMC Global customers and product lines. They perform preventive maintenance, site surveys, installations, modifications, equipment start-ups, provide training and re-training in the use of KMC Global equipment. This position reports to the Technical Development Coordinator and Customer Service Manager as necessary.

Qualifications

  • Dedication to excellence and a quality output
  • Honest, Reliable, and displays irreversible Integrity
  • Excellent oral, written and interpersonal communication skills
  • Well-developed organizational skills
  • Ability to travel – 80 to 85% (US and International travel)
  • Solid mechanical and electrical aptitude and troubleshooting skills
  • Working knowledge and ability to perform high quality welds
  • Working knowledge of PLC controls and logic
  • Hydraulic knowledge/troubleshooting beneficial
  • High School education, technical training and 2 to 4 years of related technical service work
  • Ability to remain calm in difficult situation
  • Ability to adhere to Standard Operating Procedure
  • Able to complete service reports at the completion of service, to provide customer resolution.

Responsibilities

The following activities are required in this position:

  • Promoting excellence throughout the department
  • Service PRAB & Hapman products at customer locations
  • Provide training and re-training in the use of PRAB & Hapman equipment at customer locations
  • Provide phone service and troubleshooting support from home office
  • Provide sales leads to Sales Department
  • Determine parts required for in field repairs
  • Co-ordination of service trips including travel plans
  • Accurately communicate and discuss problems with customers
  • Document all aspects of Service work performed